At Rent-A-Chef Kitchen Staffing LLC, we prioritize professionalism, transparency, and mutual respect between our clients and candidates. We understand that misunderstandings and challenges may arise in the fast-paced food service industry. Our Conflict & Resolution Policy is designed to address and resolve a variety of potential issues in a fair, timely, and efficient manner. 

Common Issues We Address: 

• Miscommunication regarding job duties or expectations 

• Concerns about candidate performance or behavior 

• Scheduling conflicts or attendance issues 

• Cultural or interpersonal misunderstandings 

• Compensation or payroll disputes 

• Client dissatisfaction with placement quality 

• Contractual disagreements 

Resolution Process: 

1. Initial Report: Either party (client or candidate) may submit a concern by phone, email, or through our resolution form.
2. Investigation: Our management team will review the matter within 24–48 hours, gathering statements and necessary documentation from all parties involved. 
3. Mediation: A neutral representative will facilitate a resolution discussion to ensure each side is heard and respected. 
4. Action Plan: Based on findings, a corrective action plan will be developed, which may include re-training, reassignment, replacement, or contractual adjustments. 
5. Follow-Up: We will conduct a follow-up within 7–10 days to ensure the solution is working and that both parties are satisfied with the outcome. 

Our Commitment: Rent-A-Chef Kitchen Staffing LLC is committed to maintaining strong, collaborative relationships. We believe every issue is an opportunity to grow, improve, and reaffirm trust between our agency, clients, and the skilled professionals we represent. 

For questions or to report a concern, contact us at (386) 215-0298 or email: info@renta-chef-kitchen-recruiting-and-staffing.org